Privacy policy.

DEPTH Training LLC
Last Updated: 11/07/2025

DEPTH Training LLC (“DEPTH,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, booking platform, social media, email, in-person training, or any related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Age or birthdate (for safety and consent requirements)

  • Emergency contact information

  • Any information submitted through intake forms, waivers, or messages

Payment Information

Payment details are processed securely through third-party providers (such as Stripe, Square, Acuity Scheduling, or similar).
We do not store your full credit card or banking information.

Training & Participation Data

  • Session attendance

  • Progress notes (if shared by you)

  • Any safety, readiness, or health disclosures you voluntarily provide

Automatically Collected Data (Cookies & Analytics)

We may collect:

  • IP address

  • Browser type and device information

  • Pages viewed and site navigation behavior

  • Analytics data through tools like Google Analytics or Facebook/Meta Pixels

You may disable cookies in your browser at any time.

2. How We Use Your Information

We use your information to:

  • Process bookings, payments, and communications

  • Provide training services and safety supervision

  • Respond to messages, scheduling updates, or inquiries

  • Improve customer experience and service quality

  • Send updates about schedule changes, programs, or events

  • Send marketing content only if you voluntarily opt in (you may unsubscribe anytime)

3. How We Share Information

We do not sell your personal information.

We may share minimal necessary data with:

  • Scheduling platforms (e.g., Acuity)

  • Payment processors (e.g., Stripe/Square)

  • Communication platforms (e.g., email/text services)

  • Emergency responders if required for safety

  • Legal authorities only when required by law

All third-party platforms we use comply with standard security practices.

4. Data Security

We use reasonable administrative, technical, and physical measures to protect your data.
However, no online transmission or storage system can be guaranteed 100% secure.
You acknowledge that you provide information at your own risk.

5. Your Rights

You may:

  • Request to update or correct your information

  • Request deletion of your information (subject to legal and insurance record-keeping obligations)

  • Unsubscribe from communication at any time

To make a request, contact us at:
depthtrainingofficial@gmail.com

6. Children’s Privacy

Participation is permitted only under the age policy described in our waiver.
We do not knowingly collect data from children under 12.
If we learn that personal information has been collected from a child without consent, we will delete it.

7. External Links

Our website or social media may contain links to third-party sites.
We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy as needed.
Changes will be reflected by the “Last Updated” date above.

9. Contact Us

For questions or privacy-related requests, contact:

DEPTH Training LLC
Email: depthtrainingofficial@gmail.com
Location: Santa Barbara, CA & Southern California Regions